Broadband Labels

Broadband Consumer Labels

These labels are provided in accordance with Federal Communications Commission (FCC) Broadband Consumer Label requirements and provide standardized information about Horizon residential and business internet plans.

Residential Internet

Broadband Facts

Horizon Communication Services

Connect Starter

Fixed Broadband Internet Access Service

Monthly Price$45/month

Additional Charges & Terms

Provider Monthly Fees

Equipment Fee$5/month

One-Time Fees

Standard Installation$40 one-time

Early Termination Fee$0

Government TaxesVaries by location

Discounts & Bundles

Visit horizoncommunicationservices.net/contact or contact us for current promotional offers, if available.

Speeds Provided With Plan

Typical Download Speed300 Mbps

Typical Upload Speed50 Mbps

Typical Latency40–120 ms

Data Included With Monthly PriceUnlimited

Contract RequiredNone

Network Management

View Network Management Policy

Privacy

View Privacy Policy

Customer Support

Phone: (740) 307-3298

Email: support@hcsinternet.com

FRN: 0038457271

Learn about the terms used on this label by visiting the Federal Communications Commission’s Consumer Resource Center.

Service may be delivered through fiber or fixed wireless infrastructure depending on location and available network infrastructure.

Broadband Facts

Horizon Communication Services

Connect Essential

Fixed Broadband Internet Access Service

Monthly Price$70/month

Additional Charges & Terms

Provider Monthly Fees

Equipment Fee$5/month

One-Time Fees

Standard Installation$40 one-time

Early Termination Fee$0

Government TaxesVaries by location

Discounts & Bundles

Visit horizoncommunicationservices.net/contact or contact us for current promotional offers, if available.

Speeds Provided With Plan

Typical Download Speed1 Gbps

Typical Upload Speed1 Gbps

Typical Latency10–40 ms

Data Included With Monthly PriceUnlimited

Contract RequiredNone

Network Management

View Network Management Policy

Privacy

View Privacy Policy

Customer Support

Phone: (740) 307-3298

Email: support@hcsinternet.com

FRN: 0038457271

Learn about the terms used on this label by visiting the Federal Communications Commission’s Consumer Resource Center.

Service may be delivered through fiber or fixed wireless infrastructure depending on location and available network infrastructure.

Broadband Facts

Horizon Communication Services

Connect Plus

Coming Soon

The FCC Broadband Label for Connect Plus will be published once this plan is available for purchase.

Business Internet

Broadband Facts

Horizon Communication Services

Business Starter

Fixed Broadband Internet Access Service

Monthly Price$90/month

Additional Charges & Terms

Provider Monthly Fees

Equipment Fee$5/month

One-Time Fees

Standard Installation$40 one-time

Early Termination Fee$0

Government TaxesVaries by location

Discounts & Bundles

Visit horizoncommunicationservices.net/contact or contact us for current promotional offers, if available.

Speeds Provided With Plan

Typical Download Speed1 Gbps

Typical Upload Speed1 Gbps

Typical LatencyTo be published after network performance validation

Data Included With Monthly PriceUnlimited

Contract RequiredNone

Network Management

View Network Management Policy

Privacy

View Privacy Policy

Customer Support

Phone: (740) 307-3298

Email: support@hcsinternet.com

FRN: 0038457271

Learn about the terms used on this label by visiting the Federal Communications Commission’s Consumer Resource Center.

Service may be delivered through fiber or fixed wireless infrastructure depending on location and available network infrastructure.

Broadband Facts

Horizon Communication Services

Business Pro

Fixed Broadband Internet Access Service

Monthly Price$120/month

Additional Charges & Terms

Provider Monthly Fees

Equipment Fee$5/month

One-Time Fees

Standard Installation$40 one-time

Early Termination Fee$0

Government TaxesVaries by location

Discounts & Bundles

Visit horizoncommunicationservices.net/contact or contact us for current promotional offers, if available.

Speeds Provided With Plan

Typical Download Speed1.5 Gbps

Typical Upload Speed1.5 Gbps

Typical LatencyTo be published after network performance validation

Data Included With Monthly PriceUnlimited

Contract RequiredNone

Network Management

View Network Management Policy

Privacy

View Privacy Policy

Customer Support

Phone: (740) 307-3298

Email: support@hcsinternet.com

FRN: 0038457271

Learn about the terms used on this label by visiting the Federal Communications Commission’s Consumer Resource Center.

Service may be delivered through fiber or fixed wireless infrastructure depending on location and available network infrastructure.

Broadband Facts

Horizon Communication Services

Business Elite

Fixed Broadband Internet Access Service

Monthly Price$150/month

Additional Charges & Terms

Provider Monthly Fees

Equipment Fee$5/month

One-Time Fees

Standard Installation$40 one-time

Early Termination Fee$0

Government TaxesVaries by location

Discounts & Bundles

Visit horizoncommunicationservices.net/contact or contact us for current promotional offers, if available.

Speeds Provided With Plan

Typical Download Speed2 Gbps

Typical Upload Speed2 Gbps

Typical LatencyTo be published after network performance validation

Data Included With Monthly PriceUnlimited

Contract RequiredNone

Network Management

View Network Management Policy

Privacy

View Privacy Policy

Customer Support

Phone: (740) 307-3298

Email: support@hcsinternet.com

FRN: 0038457271

Learn about the terms used on this label by visiting the Federal Communications Commission’s Consumer Resource Center.

Service may be delivered through fiber or fixed wireless infrastructure depending on location and available network infrastructure.